Our Commitment To You
We draw on the latest evidence regarding what is the most effective way of working. We may use associates for aspects of our work to ensure that you receive a service from someone with the right training and experience to best meet your needs. Our providers are professionally trained and regulated and are committed to maintaining the highest levels of competence in the work they are undertaking.
For individuals - We will take the time to listen and to work with you to develop a shared understanding of your needs and goals. We believe in taking a non-judgemental, strengths-based approach. We also recognise the importance of identifying and planning to overcome the barriers that may be limiting your opportunities for fulfilling your potential.
Given how difficult it is to take the first steps to seeking out a psychologist, we aim to keep waiting times to a minimum. We can usually offer initial appointments within a week. We know that busy working lives can make daytime appointments difficult therefore we are able to offer some evening and weekend appointments.
We understand that private healthcare costs can be expensive. We provide a clear pricing structure and endeavour to provide time limited treatment. We are recognised by most of the main healthcare insurers so please let us know if you have private healthcare insurance.
For professionals and organisations - We aim to provide objective, high quality and tailored pieces of work to best meet your identified needs. These will be agreed and clearly outlined in advance and we will deliver in accordance with agreed time frames and costs.